Salesforce Communities metamorphose businesses into social enterprises by enabling branded spaces for your employees, customers, and partners to connect, share information and collaborate. Girikon consultants help you create Salesforce Communities so personalized, integrated, branded and engaging that they become a seamless extension of your corporate identity.
Thriving Communities start with the definition of a social roadmap for the organization which includes laying down the related vision, goals and objectives and elaborating adoption strategies. This needs to be followed up by an effective implementation & launch, success measurement through pre-defined metrics and ongoing health check-up and management.
Our Salesforce Implementation services include:
Salesforce Community Adoption Roadmap and Solution Design
- Identify Community vision wrt community goals, users/actors/stakeholders, brand objectives, partner experience models and business needs
- Conduct impact analysis on current business processes and systems and come up with a high level community architecture along with key features
- Lay down specifications for systems and process integrations (including Bolt-Ons and social platforms)
- Define Community governance/moderations for user, content and community management processes
- Design security model, Single Sign-On (SSO)
Salesforce Community Implementation, Deployment, Transition and Support Services
- Salesforce Community Implementation inclusive of basic configuration and role mapping, customization as applicable, integration with external social media and internal systems of record, security model set up and role-based dashboards for enhanced reporting
- Migration of content from existing knowledge management systems and configuration in Salesforce Community
- Implementation success measurement through pre-defined metrics
- Smooth transition of existing Salesforce Customers and Partner Portal users to Salesforce Communities
- Effective user and technical support for Salesforce Communities
Why us as your Salesforce Development Partner
Quality with On Time Delivery: Being an ISO 9001:2008 certified company, we are committed to strive for continuous improvement and superior performance in all aspects of our business. We take pride in delivering on-time, every time while maintaining the highest quality standards.
Experienced: Girikon, has over 100+ Techno-wizards and consultants working onsite / onshore and offshore for Fortune 1000 companies. We have delivered more than 200 Salesforce projects giving us an experience of over 1, 50,000 hours in Salesforce communities implementation, consulting, integration, migration, customization, support and Force.com development.
Blended Onshore/Offshore Model: Our business model revolves around ensuring cost effective onsite consulting followed by a mixed onshore-offshore based solution delivery. By switching between permutations & combinations of the team configuration as per requirement, we maintain the highest quality levels with significant cost reduction in comparison to other companies in the domain.
Complete Onshore Model: If project demands, we can put complete onshore team to ensure success of the project.
Flexible: As a flexible Salesforce Communities implementation partner, we give our clients the flexibility to choose a suitable service model from day one of project initiation and remain open to customization at a future date. All our clients get undivided attention; just great service and no attached overheads of larger companies.
You Own the IP: You will own the source code and Intellectual Property of the work we do for you under our agreement.